Refund and Returns Policy
At Watchify Company, customer satisfaction is our top priority. We offer a 7-day return and exchange policy for all watches purchased through our website in Pakistan.
Returns
- Products can be returned within 7 days of delivery.
- Watches must be in original condition, unused, and with all tags intact.
- To initiate a return, contact our support team via email or WhatsApp with your order details.
Exchanges
- If you wish to exchange a watch for a different model or size, please contact us within 7 days of delivery.
- Exchanges are subject to availability of the requested model.
- Return shipping charges will be borne by the customer unless the product is defective.
Defective or Damaged Products
- In case of a defective or damaged watch, we will provide a full replacement at no extra cost.
- Please report defects within 48 hours of delivery with clear images.
We strive to make online watch shopping in Pakistan safe, reliable, and enjoyable. For any questions regarding returns or exchanges, our dedicated support team is always ready to assist.